miércoles, 26 de febrero de 2014

Positivity and Leadership: 3 steps to getting it right.


1.    Listening and empathy.
Showing empathy to people helps them develop a stable base, so they can feel comfortable to explore and take risks. This can lead to more creativity, more effectiveness and better problem-solving skills.
Research shows that the part of our brains that focuses on goals actually inhibits the part that helps us to understand and empathize with others.

2.    A caring boss is more important than what you earn.
In a survey of employees at seven hundred companies, the majority said that a caring boss was more important to them than how much they earned. 
Making your employees feel heard and understood can actually improve their physical health as well as their mental well-being. 
"Workers who feel unfairly criticized, or whose boss will not listen to their problems, have a rate of coronary heart disease 30 percent higher than those who feel treated fairly."
Simply listening to people helps them to offload their negative feelings and release tension. Carrying around anxiety or frustration can hinder an employee’s performance, so try to tap into how they’re feeling on a regular basis.

3.    Make interpersonal chemistry a priority.
"Our sense of engagement and satisfaction at work results in large part from the hundreds and hundreds of daily interactions we have while there, whether with a supervisor, colleagues, or customers."
 Making a priority of how well your people get along is something that can not be overemphasized, Especially in bigger teams, where you may not interact with each employee as often, ensuring that there is positive chemistry among team members could make a big difference to the overall company culture.

"The accumulation and frequency of positive versus negative moments largely determines our satisfaction and ability to perform; small exchanges—a compliment on work well done, a word of support after a setback—add up to how we feel on the job." And most times, how we feel on the job, goes a long way in how we do the job.

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